أسئلة مكررة

• Simply click 'Register' :
• Choose the Investment Service, which you would like to proceed with;
• Simply click 'Register' Fill in your details;
• Answer all the questions from Appropriateness or Suitability test in your Profile, so we can assess your appropriateness and suitability to the investment service and product;
• Upload the required documents;
• Once your account and documents provided are approved, you may proceed with depositing funds to your account;
• You may now start trading;

No, we do not onboard US Citizens or with US dual citizenship.

• click here please: member.rmmarkets.com
• click on forgot password option
• insert your registered email address
• you will then receive a new password

RM Markets provides also the option for opening a Corporate Account. Kindly be informed, that in order to fully validate your submitted Corporate Profile we require the below documents:

• Memorandum and Articles of Association
• Certificate of incorporation
• Certificate of Directors and Secretary
• Certificate of Registered Office
• Certificate of Shareholders
• Utility bill for company address (issued within the last 6 months)
• Proofs of Identity for directors and shareholders (25%+): Colored scanned* copies of passports or national identity cards
• Proofs of address directors and shareholders (25%+): Scanned* copies of the utility bill or bank statements issued not more than six months ago
• Board Resolution confirming the Company`s decision about designation of a representative, who is authorized to gain access to account and act on behalf of the Company
• Board Resolution confirming the Company?s decision to open an account
  
  *Please note that each scanned copy should show all 4 corners of the document.
  Additionally, for the individual, who will be using the account on behalf of the company, the following needs to be provided:
• Power of Attorney
• Copy of passport of the individual
• Proof of Residence
• Source of funds of the invested amount

RM Markets offers a swap-free (Islamic) account to those of Muslim Faith. In order to request an account with swap-free options, please send your request for a swap-free account. via email or a live chat

If you aren?t registered yet, please do so following the link below: rmmarkets.com/registration

No, the money is virtual and deposited in the account only for trading purposes.

No, the money in the Demo account are virtually money, whereas the money in the Live account are real money, therefore cannot be substituted,neither transferred.

No.

No.

No.

• A Proof of Identity (a coloured scanned* copy of your valid passport or national ID card). The document must clearly display the following details: Full name, photo, date of birth, expiry date, document number, nationality
• A Proof of Address acceptable documents:

a scanned* copy of an utility bill, a bank statement or a tax invoice, issued within the last 6 months, containing your residential address, full name and date of issue of the document.

? Bank statement

? An utility bill (for heating, electricity, water, cable, landline phone, sewer, gas, etc.)

? An original printed statement from your bank

? Any government-issued document (including tax documents, court documents or any document issued by local authorities, dated within the last 6 months )

• Funding/deposits:

? a clear coloured copy of your credit/debit card, front and back side. Please note that you need to cover the middle 8 digits of the credit/ debit card number, as well as the CVV2 code, on the back of your card. The information, which have to be visible is the card holder`s name, expiration date and the signature on the back side of the card

? if you proceed with a deposit via bank/wire transfer, kindly send us a scanned copy of the transfer receipt (SWIFT).

* Please note that each scanned copy should show all 4 corners of the document.

You can upload the documents needed right in your member area, or alternatively you can send them to [email protected] and we will check them as soon as possible. You will be accordingly informed, whether we require additional information/documents, or your account has been approved.

No. The verification of the identity of the customer/beneficial owner is performed before the establishment of a business relationship or the carrying out of the transaction, but you can use the demo.

Once we receive all the documents, a member of our team will check them as soon as possible. The verification process could take from few hours to 1 business day, should the customer provides us will all the required documents, but it shall not exceed 15 days from the initial contact with the customer.

Where the verification of the customer/beneficial owner?s identity has not been completed during the designated timeframe of 15 days, the commencement of a business relationship must be terminated on the date of the deadline?s expiry and all deposited funds must be returned to the customer/beneficial owner, in the same bank account, from which they originated. The procedure for returning the funds must occur immediately, regardless of whether the customer has requested the return of the funds or not.

Margin call is when the margin level of the account, falls below a specified level, and the balance bar will be highlighted in RED on the trading platform as a notification to you, that may need to deposit more funds to your account in order to maintain the positions and prevent the equity reaching stop out levels. Margin call is 100% for our all our account types.

Stop out is when the margin level of your account, falls to or below a specified amount, your trades are automatically closed, thus protecting your equity and should prevent your account falling into a negative balance. With RM Markets Capital the stop out for all our account types is 50% .

If the price reaches an order such as: Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, Sell Stop these orders are instantly executed.However under certain trading conditions, it may be impossible to execute orders (Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, Sell Stop) at the declared Customers price. In this case the Company has the right to execute the order at the first available price. This may occur, for example, at times of rapid price movement if the price rises or falls in one trading session to such an extent that under the rules of the relevant exchange trading is suspended or restricted, or this may occur at the opening trading sessions.

• You?ll trade in a true non-deal desk environment while still using the MT5 platform
• You get most competitive spreads & 5 digit precision pricing
• You can see and click on the best bid and ask offers from multiple liquidity providers
• When there is a requested price in the system, you?ll always get filled without re-quotes
• You can scalp or trade news without restrictions
• You can trade with your MT5 Expert Advisor
• Pending orders can be placed inside the spread
• Your pending orders, stops & profit targets are not visible to brokers, banks or any other market players until filled

Limit and stop levels for each trading instrument will differ, for full details of the limit and stop levels. Please see the contract specifications on your MT5 platform.

These can be modified by double clicking on the order in the trade tab in the terminal window. You are not able to modify or delete SL/TP once the price has reached.

Trading signals are automated recommendations received from a third party to open trades .

Account could be set to read-only or they are logged in using the Investor password (If investor password is set same as master password, investor will override). Please also note that should you have deposited less than the minimum deposit required for your account, we are unable to activate your account until we receive the minimum deposit amount.

A risk warning published on our website, for more information please see our general risk disclosure in the following link: Forex and CFDs are leveraged products. They may not be suitable for you, as they carry a high degree of risk to your capital and you can lose more than your initial investment. You should ensure you understand all of the risks.

This can happen during extremely volatile market conditions and the prices move too quickly. However, your account will be reset automatically to 0 by our Negative Balance protection automation.

1. Buy Limit- The current price is higher than the value of the placed order. Orders of this type are usually placed in anticipation that the price, having fallen to a certain level, will increase.
2. Buy Stop- The current price is lower than the value of the placed order. Orders of this type are usually placed in anticipation that the price, having reached a certain level, will keep on increasing.
3. Sell Limit- The current price is lower than the value of the placed order. Orders of this type are usually placed in anticipation that the price, having increased to a certain level, will fall.
5. Sell Stop- The current price is higher than the value of the placed order. Orders of this type are usually placed in anticipation that the price, having reached a certain level, will keep on falling
5. Stop Loss- This order is used for minimizing losses if the price has started to move in an unprofitable direction. If the price reaches this level, the position will be closed automatically. Such orders are always connected to an open position or pending order. To automate Stop Loss,one can use Trailing Stop.
6. Take Profit- Take profit is intended for gaining profit when the price has reached a certain level. Execution of this order results in closing the position. It is always connected to an open position or pending order.
7.Buy Stop Limit ? this type is the combination of the first two types, being a stop order to place a Buy Limit order. As soon as the future Ask price reaches the stop-level indicated in the order (the Price field), a Buy Limit order will be placed at the level, specified in Stop Limit price field. A stop level is set above the current Ask price, while Stop Limit price is set below the stop level.
8. Sell Stop Limit ? this order is a stop order to place a Sell Limit order. As soon as the future Bid price reaches the stop-level indicated in the order (the Price field), a Sell Limit order will be placed at the level, specified in Stop Limit price field. A stop level is set below the current Bid price, while Stop Limit price is set above the stop level.

WYou can scalp with us. We do not have any policies or restrictions on scalping.

What is the size of 1.0 lot, your margin requirements, spreads, commission etc.? lot is 100,000 units of base currency.
0.1 of a lot is 10,000 units of base currency
0.01 of a lot is 1,000 units of base currency.

Base currency is the first currency in the currency pair.

Yes we do charge commissions depending on your account type and the trading instrument, for more details please follow this link : https://rmmarkets.com/trading-instruments/charges

RM Markets offers the client the opportunity to change their own leverage on their live trading accounts up to 1:30. Please note you are not able to change the leverage on a demo account, this is set to 1:30 by default.

Should you wish to change the leverage of your live trading account to more than the default level of 1:30, you may contact us at [email protected] All clients have the right to request a higher leverage, should they are able to bare and understand the risks involved in the trading on higher margin. To this end the clients, requesting a level of leverage different from the default one 1:30, should successfully pass the Appropriateness test. Furthermore, you should also take into account, that applying for a higher leverage and therefore being re-clasified to an elective professional client, you will loose the protections and compensation rights. For further details, please contact our customer support.

The maximum lots tradable is unlimited. For example you can open a position for 100 lots in EUR/USD provided of course you have enough free margin to do so.

The maximum number of orders you can have opened at one time is 100. Should you try to open additional orders after this then you will receive the message too many orders'

The spreads that we offer are floating spreads, the spreads may increase during volatile market conditions, these are dependent on the prices we receive from our providers

You can trade in Micro lots 0.01. Micro lot increments are available on all our accounts.

If you wish to close a position, please call our RTO Department at +357 25 0257333, Ext. 1002.

Alternatively please provide me with your contact telephone number and I can reach you on, I will call you and transfer you through to our RTO desk.

RM Markets Capital has a team of professional traders with a significant portfolio management track record. If you wish, you may appoint the Company to render Discretionary Portfolio Management Services . Whether your interest is conservative savings or active investment opportunities search - we can offer tailored strategies with various risk profiles/target return ratios. For more information please visit: https://rmmarkets.com/portfolio-management and get familiar with our Portfolio Management Policy https://rmmarkets.com/portfolio-management

No, The person who registers and opens the account with us should be the person trading on the account. Your brother would need to open a trading account if he wishes to trade.

Every currency pair quote always has 2 prices; a BID price and an ASK price. When buying a currency pair you will pay the ASK price and when you are selling a currency pair, you will pay the BID price. If it seems like your stop loss or take profit order has been executed too late or too early or has not triggered at all, please confirm whether you were trying to buy or sell at the time. The charts in MetaTrader 5 show BID prices only, so if you were trying to buy a currency pair then you must adjust the price you see on the chart by adding in the spread. For example, you are short(sell) in GBP/USD at 1.8555 with a take profit order at 1.8500. On the chart you can see a low of 1.8598 but your take profit order has not been executed. A quote of 1.8598 should be viewed as 1.8598 BID / 1.8501 ASK which means your take profit (1.8500) order was one pip away from being executed.

The error message 'Trade Context Busy' will occur if you have given MetaTrader an additional instruction before it has completed an earlier task. Usually this is because of multiple mouse clicks or a hyperactive EA; please logout of your trading platform (file > exit) then login again to your MetaTrader, this should resolve the issue.

If you believe, that certain trades were carried out by unauthorized parties, you should check the PC from where the trades originated. You can do this from your own platform by clicking on the ?Journal Tab? in the ?Terminal? window and then right clicking within the ?Journal? window and selecting ?Open?. From there you should be able to view all daily log files that record all actions done on the account with all the relevant details included. If you use MetaTrader 5 on more than 1 PC you must remember to retrieve log files from each PC to have a complete record.

Orders are sometimes filled away from your desired price due to gaps in the market. This occurs because currency prices can sometimes be very volatile or liquidity can be thin, especially during news announcements. During these times orders cannot always be filled at the exact price, especially if there is poor liquidity in the market. Orders are never guaranteed, because if volatility is high, prices can be missed and we may not be able to obtain a quote for you at the price you requested. This is usually due to a consensual widening of spreads by all the leading financial firms. When attempting an instant execution order, you may be re-quoted within a few seconds and in the case of a pending order, you may experience slippage. Stop loss and take profit orders are not guaranteed and may also be affected although we will always provide the best possible price considering market conditions at the time.

Either the account has not been activated for trading and you are unable to place any trades, or you didn?t accept the risk warning message, when you opened your trading platform.

The maximum leverage offered on all our accounts is 1:30 and for professional clients 1:100 (after successfully passing the Appropriateness test and being approved by the Complaince team)

Bars on MetaTrader 5 charts are generated based on the 'Bid' price. If you look at an MT5 chart, the High (the top of the bar) is the maximum Bid price and the Low (the bottom of the bar) is the minimum Bid price over a period of time.
The Ask price is the Bid price plus the spread (in other words the spread is the difference between the bid price and the ask price). From this, we can conclude that the minimum Ask price equals the Low plus the spread, and the maximum Ask equals the High + the spread.
Stop Loss and Take Profit orders on Buy positions are triggered when the Bid price (in the stream of quotes) reaches the order level.
Stop Loss and Take Profit orders on Sell positions are triggered when the Ask price reaches the order level.
Buy Limit and Buy Stop orders on a position are triggered when the Ask price reaches the order level.
Sell Limit and Sell Stop orders on a position are triggered when the Bid price reaches the order level.

The Charts on the MT5 trading platform are built to show the bid price. Please be aware, that sell positions are executed at the ask price. You can however show the ask line in your charts, by clicking on charts> properties>show> show ask line.

In cases such as these, we ask you to contact our customer support with the ticket number and why you think this should have been executed. We will look at the particular trade for you and provide you with full details of the order. We will usually reply to you within one business day.

You can open with RM Markets Live or Demo account. We highly recommend Demo account for beginners or not very experienced traders/investors. We offer 4 types of Live trading accounts ? Standard, Standard Zero, PRO, Platinum. For more details regarding each account type, please visit our website: rmmarkets.com/trading-instruments/account-types

RM Markets offers trading accounts in USD, EUR and GBP currencies

Forex, also known as foreign exchange or currency trading, is the buying of one currency by simultaneously selling another. Forex traders attempt to profit by speculating on the direction, the currency exchange rates will go in the future.

CFD stands for Contract For Difference, which is an agreement between two parties, where the difference between the opening and closing price of a contract is exchanged. When trading CFDs, you don?t own any financial instrument; your profit/loss depends on the price movement.

You can trade forex 24 hours a day, five days a week.

You can find here all information for the charges depending on your account type: rmmarkets.com/trading-instruments/charges

A margin is a deposit required by a broker, in order to keep clients? positions open. A margin is usually expressed in percentage and equals the amount you wish to trade, divided by the leverage. For example, if you are trading 100,000 currency units in EUR/USD with 1:100 leverage, your required margin will be 1,000 currency units or 1%.

A margin call may occur, when a position you have, is going against you and the trading account has not enough equity to support the open trades. If you receive a margin call, you may rectify the situation by either depositing additional funds or closing some of your positions. If you haven?t actioned upon the short equity in your account, your positions will be stopped out.

With regular platforms, if your margin is not enough to maintain your open positions, the position with the largest loss gets automatically closed, which is set to 50% of your Margin.

We offer CFDs on cryptos, but we do not offer virtual currencies!

You can find here our Academy section: rmmarkets.com/academy

We use the Metatrader 5 trading platform, you can download it from here: rmmarkets.com/metatrader-5

No, we are an STP broker.

Yes, we do.
For more information, please follow the link: rmmarkets.com/portfolio-management

Once you are in the MT5, you can choose an instrument and type F9 or in the left up corner it shows a tab 'New Order'.

You can simply send us an email with your request to close the account and the reason for it. Before doing so, please ensure, what all your funds are withdrawn from your trading account.

The minimum amount required for deposit is 100.

You may proceed with deposit via credit, debit or master card, as well as e-wallet hold with the same Payment Service Provider/s as the Company or via wire transfer. All deposited funds must be withdrawn to the customer/beneficial owner, in the same bank account, from which they originated. Any profits the customer has gained during his/her trading, may be withdrawn in the same bank account or in an alternative bank account, which is on the same name.

? Simply log in to your Member Area: member.rmmarkets.capital

? Click on 'Wallet'

? Choose the option Deposit

? Then you will be shown alternative methods of depositing, which you can choose from

If you deposited via credit/debit card, the payment should be reflected in your trading account instantly. However, if the deposit is done via a wire transfer, it may take up to 3-5 business days for the funds to arrive, depending on your bank. Nevertheless, should this be the case, you may contact [email protected] in order to assist you to speed up the procedure.

No, it is not possible! RM Markets offers Negative Balance Protection to all its retail Clients? accounts, ensuring that the retail Clients? maximum losses from trading CFDs, including all related costs, are limited to the total funds related to that trading account

• Click on 'Register' button
• Choose your investment service
• Fill in your details
• Complete your profile verification so we can assess your trading level for your own security
• Upload your proof of ID and Proof of Address
• Make your first deposit
• Start trading

• Click on 'Register' button
• Choose your investment service
• Fill in your details
• Complete your profile verification so we can assess your trading level for your own security
• Upload your proof of ID and Proof of Address
• Make your first deposit
• Start trading

• Click on 'Register' button
• Choose your investment service
• Fill in your details
• Complete your profile verification so we can assess your trading level for your own security
• Upload your proof of ID and Proof of Address
• Make your first deposit
• Start trading

• Click on 'Register' button
• Choose your investment service
• Fill in your details
• Complete your profile verification so we can assess your trading level for your own security
• Upload your proof of ID and Proof of Address
• Make your first deposit
• Start trading

• Click on 'Register' button
• Choose your investment service
• Fill in your details
• Complete your profile verification so we can assess your trading level for your own security
• Upload your proof of ID and Proof of Address
• Make your first deposit
• Start trading

• Click on 'Register' button
• Choose your investment service
• Fill in your details
• Complete your profile verification so we can assess your trading level for your own security
• Upload your proof of ID and Proof of Address
• Make your first deposit
• Start trading

• Click on 'Register' button
• Choose your investment service
• Fill in your details
• Complete your profile verification so we can assess your trading level for your own security
• Upload your proof of ID and Proof of Address
• Make your first deposit
• Start trading

RM Markets LLC is organized under the Limited Liability Companies Act of Saint Vincent and The Grenadines, with Company Number 286 LLC 2020.

Any personal Client`s data is protected at all stages of data processing and it is kept by RM Markets under the strict requirements emanating from the General Data Protection Regulation (GDPR), and it shall not be used for any other purposes, apart from the one associated with the services requested by you and the purpose of establishing a Business Relationship with the Company, opening a trading account, and verification of your identity and the relevant source of funding of your trading account. Your personal data will be safely kept in our files, under strict confidentiality, and it will be erased as soon as it is no longer needed in relation to the requested services. You should acknowledge and consent, that a disclosure of your personal information to a third party is envisaged, where this is necessary for the provision of the investment and ancillary services. Please refer to our GDPR policy in our website

RM Markets keep its own and Clients` funds in segregated accounts in various reputable and regulated financial institutions. The RM Markets group of Companies adopts European AML and KYC standards

Price at which broker/dealer is willing to buy

Price at which broker/dealer is willing to sell. Same as "Offer"

The difference, usually in pips, between the Bid and Ask price

Funds needed to open a position

This is the index characterizing the account and is calculated as Equity/Margin

These are the funds not used to guarantee open positions, this is calculated as Equity ? margin

This is the running total of the account, if there are open positions this will show the balance +/- profit loss +/- swap

The Base Currency is the first currency quoted in your currency pair

The Term/Quote Currency is the second currency quoted in your currency pair

Leverage gives the trader the ability to trade larger amounts of currency with a smaller deposit amount. For example with a $2000 deposit and a leverage of 1:30 this would allow you to trade up to $60000 worth of currency

This is the measurement to express the change in value between two currencies is called a 'Pip' (Percentage in point). If EUR/USD moves from 1.2250 to 1.2251, that is ONE PIP. For currency pairs quoted to the 5th digit for example 1.2502 this would be referred to as a point or one tenth of a pip

Contracts for Difference (CFD?s) differ from traditional cash-traded instruments such as stocks, bonds, commodities and currencies, in which they do not confer ownership of the underlying asset. With CFD?s you are buying the price movement in the stock or bond, currency, commodity etc. You never take ownership of the underlying asset.

Swap is the difference in the interest rates when positions are carried forward overnight. The swap can be positive or negative depending on the interest rates

Swap is calculated at 23.59.45 -23.59.59 Monday to Thursday, as the interest is calculated over 7 days and the markets only open for 5 days, the swap on Wednesday is calculated in triple size, so positions opened Wednesday before 23.59.45 and closed on Friday swap will be calculated as 3 nights

Markets in Financial Instruments Directive under which, the Company is authorized to operate

Cyprus Security and Exchange Commission - The Cypriot Regularory body of all Cyprus Investment Firms

Cyprus Investment Firm

An order to buy or sell a security at a set price which is active, until the investor decides to cancel it or the trade is executed. If an order does not have a good-'til-cancelled instruction then the order will expire at the end of the trading day the order was placed. In most cases, GTC orders are cancelled by brokerage firms after 30-90 days. (This type of order is traditionally placed at price points away from the price of the stock at the time the order is placed. For example if a stock you hold is currently $40, but you believe it will go to $50 at which point you will sell then, you can use a GTC order. Once the GTC order to sell is placed, if the price of the stock reaches $50 at any point over the next few months your shares will be sold.)

A previously submitted order to purchase or sell a security, which is cancelled before it has been executed on an exchange. An order that can't be executed due to parameter limitations, such as a limit order that can't be filled because the price has moved outside of range. Most equity orders (especially market orders) are executed so fast today, that cancelling them before execution may not be possible despite the investor's efforts. Limit orders, which are outside of the current stock price can usually be cancelled online or by calling the broker directly. Other order types, which can quickly become cancelled orders are 'all-or-none' orders and 'fill or kill' orders.) (

An order that an investor makes through a broker or brokerage service to buy or sell an investment immediately at the best available current price. A market order is the default option and is likely to be executed, because it does not contain restrictions on the buy/sell price or the timeframe in which the order can be executed. A market order is also sometimes referred to as an 'unrestricted order.'

(A market order guarantees execution, and it often has low commissions due to the minimal work brokers need to do. Be wary of using market orders on stocks with a low average daily volume: in such market conditions the ask price can be a lot higher than the current market price (resulting in a large spread). In other words, you may end up paying a whole lot more than you originally anticipated! It is much safer to use a market order on high-volume stocks)

An order that an investor makes through a broker or brokerage service to buy or sell an investment immediately at the best available current price. A market order is the default option and is likely to be executed, because it does not contain restrictions on the buy/sell price or the timeframe in which the order can be executed. A market order is also sometimes referred to as an 'unrestricted order.'

(A market order guarantees execution, and it often has low commissions due to the minimal work brokers need to do. Be wary of using market orders on stocks with a low average daily volume: in such market conditions the ask price can be a lot higher than the current market price (resulting in a large spread). In other words, you may end up paying a whole lot more than you originally anticipated! It is much safer to use a market order on high-volume stocks)

An order to purchase a security at or below a specified price. A buy limit order allows traders and investors to specify the price that they are willing to pay for a security, such as a stock. By using a buy limit order, the investor is guaranteed to pay that price or better, meaning that he or she will pay the specified price or less for the purchase of the security.
While the price is guaranteed, the filling of the order is not. In other words, if the specified price is never met, the order will not be filled and the investor may miss out on the trading opportunity.
(A buy limit order ensures that negative slippage will not occur - the buyer will not get a worse price than he or she expects. Buy limit orders provide investors and traders with a means of precisely entering a position. For example, a buy limit order can be put in for $2.40 when a stock is trading at $2.45. If the price dips to $2.40, the order will automatically be executed)

The price at which a stock or market can trade, but not exceed, for a certain period of time. Often referred to as 'resistance level'. (The stock or market stops rising because sellers start to out number buyers.)

The price level which, historically, a stock has had difficulty falling below. It is the level at which a lot of buyers tend to enter the stock. Often referred to as the 'support level'.(If the price of a stock falls towards a support level it is a test for the stock: the support will either be reconfirmed or wiped out. It will be reconfirmed if a lot of buyers move into the stock, causing it to rise and move away from the support level. It will be wiped out if buyers will not enter the stock and the stock falls below the support.

A broker-dealer firm which accepts the risk of holding a certain number of shares of a particular security in order to facilitate trading in that security. Each market maker competes for customer order flow by displaying buy and sell quotations for a guaranteed number of shares. Once an order is received, the market maker immediately sells from its own inventory or seeks an offsetting order. This process takes place in mere seconds.

A security traded in some context other than on a formal exchange such as the NYSE, TSX, AMEX, etc. The phrase 'over-the-counter' can be used to refer to stocks that trade via a dealer network as opposed to on a centralized exchange.
Instruments such as CFD?s do not trade on a formal exchange and are, therefore, also considered OTC securities.

An order requiring that all or part of the order be executed immediately after it has been brought to the market. Any portions not executed immediately are automatically cancelled. (This is used for large orders where filling quickly can be difficult.)

A brokerage account in which the broker lends the customer cash to purchase securities. The loan in the account is collateralized by the securities and cash. If the value of the stock drops sufficiently, the account holder will be required to deposit more cash or sell a portion of the stock. (In a margin account, you are investing with your broker's money by using leverage in such a way, you magnify both gains and losses)

A type of speculation that involves taking a bet on the price movement of a security. A spread betting company quotes two prices, the bid and offer price (also called the spread), and investors bet whether the price of the underlying stock will be lower than the bid or higher than the offer. The investor does not own the underlying stock in spread betting, they simply speculate on the price movement of the stock.

STP broker or Straight Through Processing broker, is the name given to brokers that, when upon receipt of a client order, will pass on the orders directly to their liquidity provider such as a Bank, a Hedge Fund, Investment corporations or another broker and as such no intermediary in the order will be involved ? in other words the STP broker will not be filtering the orders through a Dealing Desk. The absence of a Dealing Desk intervention is what makes the broker?s electronic trading platform STP.

A risk management strategy used in limiting or offsetting probability of loss from fluctuations in the prices of commodities, currencies, or securities. In effect, hedging is a transfer of risk without buying insurance policies. In other words, investors hedge one investment by making another.

Two currencies with exchange rates that are traded in the retail forex market. The rates of exchange between foreign currency pairs are calculated as the factor by which a base currency is multiplied to yield an equivalent value or purchasing power of foreign currency. The currency exchange rates of foreign currency pairs float, meaning that they change continually based on a multitude of factors.

For example, the currency pair EUR/USD, or 'eurodollar,' represents the number of U.S. dollars that can be bought with one euro. As the value of the EUR increases, the currency pair exchange rate will also increase.

By going long the EUR/USD foreign currency pair, the currency trader is speculating that the value of the euro will increase in relation to the U.S. dollar. Alternatively, when a forex trader goes short, he/she is speculating that the value of the U.S. dollar will increase in relation to the euro.

Major Currencies or the 'majors' are usually deemed to be made up of six different currency pairs from seven counterparts as detailed below - you will notice they all include a currency relative to the value of the US Dollar.

• Euro vs. US Dollar (EUR/USD)
• US Dollar vs. Japanese Yen (USD/JPY)
• British pound vs. US Dollar (GBP/USD)
• Australian Dollar vs. US Dollar (AUD/USD)
• US Dollar vs. Canadian Dollar (USD/CAD)
• US Dollar vs. Swiss Franc (USD/CHF)

These currencies are seen to be the most actively traded in the foreign exchange markets.
Major currencies include the U.S. dollar, Euro, Canadian dollar and Swiss franc.

Minor Currencies or the 'minors' generally consist of all other currency pairs and cross currencies. For example, we could classify the Euro against the Aussie dollar (EUR/AUD) as a minor currency or the New Zealand against the US Dollar (NZD/USD) can also be classified as a minor currency.
Minors contain a strong currency EUR, GBP and JPY.
Below is an example of some of the minor currencies or 'cross currencies.'

• Euro vs. Australian Dollar (EUR/AUD)
• British pound vs. Japanese Yen (GBP/JPY)
• Euro vs. Swiss Franc (EUR/CHF)
• US dollar vs. New Zealand Dollar (USD/NZD)
• Australian Dollar vs. Japanese Yen (AUD/JPY)
• British Pound vs. Swiss Franc (GBP/CHF)

A foreign exchange term for a thinly traded currency. Exotic currencies are illiquid, lack market depth and trade at low volumes. Trading an exotic currency can be expensive, as the bid-ask spread is usually large. Exotics are not considered major currencies because they are not easily traded in a standard brokerage account. Examples of exotic currencies include the Thai baht, Uruguay peso or Iraqi dinari. ?Exotics? contain one of the four strong currencies (USD, EUR, GBP and JPY) plus a currency of a rising economy.

Yes we do, please follow this link : https://rmmarkets.com/trading-instruments/calendar. Additionally we have daily reviews to summarize the global events affecting the financial markets, please follow this link : https://rmmarkets.com/analysis/ and https://rmmarkets.com/blog/

The Phone Password allows to identify the account owner when performing trade operations by phone. Please make sure to keep it safe or request to change it to your preferred one if you do not remember it

Once you connect to the MetaTrader 5 server for the first time, you will then have one server address, which you can access and you can use it for both - live and demo accounts : RMMarketsTrade-Server

Please download the MT5 platform from our website, simply visit https://rmmarkets.com/get-started . A window will appear with mt5setup.exe please click on save file. A box will then appear asking where you would like to save the MT5 terminal. This usually saves the terminal to C:\Program Files (RM Markets MT5) Continue following the instructions to save the file.

Yes you can, however this needs to be saved to a different location on your computer. When you download the MT5 platform, you will be asked where you want to save the file, usually it will automatically be saved to the C:drive, you can select BROWSE and it will give you a list of directories where you can save the file. We do recommend you also change the file name to avoid any confusion

The meta Editor can be used to edit and complete program source codes written in MetaQuotes language (MQL5) It can be used in the developing of experts, custom indicators and scripts.

• Not enough funds (Margin required/Lot size/Leverage)
• Logged in using Read-Only (Investor) password
• Documents not received/approved yet (Symbols in Market watch window are greyed out)
• Not enough funds received for minimum deposit

Ensure you are selecting the correct lot size, and the Stop Loss/Take Profit is being set correctly (correct number of pips away from Market Price)

In order to close an open position, please double click on the trade you wish to close in the terminal window, the order window should then open and the yellow 'close' button should be visible. Click on it, then click ok to confirm, that you wish to close the position. The position should then close. Closed positions can be viewed in the account history tab in the terminal window.

You are allowed to hedge on MT5, therefore opening a opposite trade to the one you have might not close the open position. If you wish to close an open position you need to double click on the trade you wish to close in the market watch window, the order window should then open and the yellow 'close' button should be visible, so you can click on it, then click okay to confirm, that you wish to close the position.

There are several reasons, why you may not be able to login to your trading account. Firstly, please check for any error messages, where you would usually see the connection status (bottom right hand corner of your trading platform). INVALID ACCOUNT would indicate you have entered the password for your trading account incorrectly, please try again making sure you use UPPER and lower case letters where appropriate. NO CONNECTION would indicate, that either you have selected the wrong server, please check you have selected the correct server for your trading account. OR you are trying to login to your account on the wrong trading platform, you are not able to login to an MT5 account on the MT4 trading platform or vice versa.

No. MetaTrader 5 is not replacing the popular MetaTrader 4 . MetaTrader 5 clients has more functionality and it is an enhanced version of MT4. If you would like to open a Demo account using MetaTrader 5, please download it from our site https://rmmarkets.com/metatrader-5 and open a new demo account through the terminal.

Volume refers to the lot size
1 lot is 100,000 units of base currency.
0.1 of a lot is 10,000 units of base currency
0.01 of a lot is 1,000 units of base currency (this is the minimum lot size).
Base currency is the first currency in the currency pair.

The minimum contract size for all our accounts types is 0.01 of a lot i.e. 1,000 units of base currency.

Any new open position, which you open, will automatically open on a negative as the spread is applied, when you open each trade.

Open your platform, and go the Terminal window which you will find at the bottom of your platform, if you cannot see this (press Ctrl+T on your keyboard), and then select the 'Account History' tab. Right click and select 'Report' , then select where you wish to save your file to, then select save. This will then save your trading history as an .html file that can be viewed outside the trading platform.

You may close a position over the telephone (Mon to Fri). Simply call our RTO department at +357 25 057 333, ext. 1002. You will be asked for your MetaTrader login and telephone password for security reasons before your request can be executed.

Vista windows 7, 8,10

You may use Expert Advisors, however the Company bares no liability, if you during your trading operations, are using additional functions of the client`s trading terminal, such as Trailing Stop or Expert Advisor. In such cases, the trades are executed completely under the client?s responsibility, as they depend directly on the client`s trading terminal. Please refer to our Terms of Business - Section 11.2.

Please follow the steps below in order to enable Expert Advisor on your MT5 platform- Go to Tools > Options> Expert Advisor> Click Allow Algorithmic Trading > Click Ok>Exit and login to your platform again. Please note that once you logout/lose connection of/to your trading platform, your Expert Advisor will become inactive. It should reactivate when you log back in to your trading platform.

To save your expert advisor into MetaTrader's directory on your computer: Please Open your trading platform , select File > Open data Folder > MQL5 > Experts > Advisors, then drag and drop your file in and restart MetaTrader. The Expert Advisor file should appear in the navigator window in MetaTrader. Left click on it and drag it onto a chart of the currency, which you would like the expert advisor to trade with.

First of all, check if trading is allowed, by going to Tools -> Options -> Expert Advisors tab -> Allow live trading. Then make sure, that the Expert Advisor button on the main tool bar is green. You should be able to see a smiley face in the top right-hand corner of your chart, to show that you have activated your EA correctly. If everything is OK, but the EA still does not trade, see your log files via the 'Experts' tab in the 'Terminal' window (you should be able to see what error occurs.
*Please note that we are unable to assist with the settings of expert advisors. For assistance with these please refer to the provider of the advisor who should be happy to asset, or visit the MQL5 community forums http://www.mql5.com/ which is specifically designed to assist with such matters

Not at all, our trading platform and RTO department are highly geared for active trading. Please refer to our terms and conditions in respect of order execution and spreads under abnormal market conditions: https://rmmarkets.com/order-execution-policy

We offer CFD?s (Contracts for Difference) for trading, these are non-delivery spot transactions, giving an opportunity to make profit on changes in currency rates

Yes, we offer over 50 stocks CFDs that can be traded in all our account types please visit the following link for full details of what we offer: https://rmmarkets.com/trading-instruments/

Once orders are placed, they are logged within the system, even if you log off from your trading platform, the trades remain active.

Please ensure you are using the correct login and password details to access your MT5 account and that you have selected the correct server.

Login to your MT5 platform, select TOOLS>OPTIONS then tick the enable news box then click OK.

In order to uninstall your trading platform click on the windows menu and select 'Control panel' from here you select the 'Programs and Features'. Then right click on the Meta Trader Platform, you should then see 'uninstall/change' click on it and select uninstall. Allow it to run, it should take no more than few minutes. Once it has been uninstalled, then please RESTART your computer from the windows menu BEFORE you download a new trading platform.